Generally, Indonesia routes are divided into 2 categories:
International Routes - which are designated for International brands like Google, WhatsApp, Facebook, etc.
Domestic Routes - for Indonesian local brands. This route is further divided into Regular SMS (for Marketing and notification purpose) and Premium SMS (for One Time Verification Pin).
Note: failure to conform to this SMS segregation above will result in Sender ID being blocked and fine from Telco.
Is the DR reliable?
Delivery receipts are extremely unreliable across all networks in this country, some are missing completely so DLR is very inaccurate.
Are special characters supported in Indonesia?
€,£ are not supported, but simple special characters such as $ are supported.
Unicode is not supported in Indonesia via direct routes.
Is Alpha sender ID supported in Indonesia?
It is known that major telecom company in Indonesia are filtering on alphanumeric sender IDs, so GINOTA will convert/mask all sender ID into our pre-registered sender ID.
Can GINOTA help us register our own sender ID?
Yes but there is a minimum commitment of 10,000 messages to each telco every month.
Sender ID takes roughly 2-4 weeks for Telkomsel & XL to process, from the day all documents properly submitted and accepted by Telco.
Smartfren charges Rp. 300.000 for each sender ID registered.
Any restrictions on content?
Gambling messages are not allowed in Indonesia.
For more enquiries, please email us at [email protected] .